Disclaimer

Last updated: 2026-09-05

This Disclaimer applies to drychillis.com (the "Site"), operated by Leling Tenda Chili Products Co., Ltd. (trading as Tenda Peppers, "we", "us", "our"). By using the Site, you accept this Disclaimer together with our Terms & Conditions.

1. General Information Only

All content on the Site — including product descriptions, specifications, technical data, guides and articles — is provided for general information purposes only. It is not intended as, and does not constitute, professional, legal, regulatory, food-safety or commercial advice. You should seek independent professional advice for your specific circumstances.

2. No Warranty

The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

3. Product Specifications

Specifications shown on the Site (including colour value, SHU heat level, mesh size, moisture content, purity and packaging) are representative ranges or typical values. Actual values vary between batches and depend on crop, season and processing. Final, binding specifications are agreed in writing and documented in the quotation, sales contract or proforma invoice, and are verified against the Certificate of Analysis (COA) for each shipment.

4. Food Safety and Allergens

Our products are agricultural commodities and may be processed in facilities that also handle other agricultural products. While we operate under food-safety management systems (including HACCP), we do not guarantee that our products are free from any specific allergen. Buyers are responsible for assessing allergen, contaminant and food-safety suitability for their own market and application.

5. Regulatory Compliance and Import

Importers are solely responsible for ensuring that any product ordered meets all applicable laws, regulations, standards and labelling requirements of the destination country (including food-safety, pesticide-residue, phytosanitary and customs requirements). We provide export documentation in good faith, but we make no representation that any product complies with the regulatory requirements of a particular jurisdiction.

6. No Reliance on Site Content

You should verify all critical information (including specifications, pricing, availability and lead times) directly with us before making any purchasing or commercial decision. We shall not be liable for any loss or damage arising from reliance on Site content.

7. External Links

The Site may contain links to external websites (for example our knowledge hub at docs.drychillis.com). We have no control over, and assume no responsibility for, the content, policies or practices of any third-party site.

8. Contact

If you have any questions about this Disclaimer, contact us at [email protected] or via WhatsApp at +86 15153588090.