Privacy Policy

Last updated: 2026-09-05

This Privacy Policy explains how Leling Tenda Chili Products Co., Ltd. (trading as Tenda Peppers, "we", "us", "our") collects, uses, stores and protects personal data when you use drychillis.com (the "Site"). We are a business-to-business (B2B) manufacturer and exporter of paprika and dried chillies, based in Shandong, China.

We act as the data controller for any personal data described in this policy. We are committed to handling your data lawfully, fairly and transparently, and we do not sell personal data.

1. Who We Are

Company: Leling Tenda Chili Products Co., Ltd.
Brand: Tenda Peppers
Address: Yang'an Town Outer Ring Road, Leling, Shandong, China
Email: [email protected]
WhatsApp: +86 15153588090

2. Information We Collect

We collect only the personal data that is necessary to respond to enquiries and to conduct B2B trade. This may include:

• Contact data — your name, job title, company name, email address, phone / WhatsApp number, and country.
• Enquiry data — the contents of your message, including product interest, target specification, quantity and destination.
• Communications data — email and messaging correspondence between you and us.
• Technical data — limited, automatically collected information such as IP address, browser type and pages visited (see our Cookie Policy).

3. How We Use Your Information

We use personal data for the following purposes:

• To respond to your enquiries and provide quotations, samples and product information;
• To negotiate, conclude and perform sales contracts;
• To arrange logistics, shipping and export documentation;
• To comply with legal, regulatory and accounting obligations (including customs and tax requirements);
• To protect our legitimate business interests, such as preventing fraud and securing the Site.

4. Legal Bases for Processing

We process personal data on one or more of the following legal bases:

• Performance of a contract — to take steps at your request before entering a contract, and to perform that contract;
• Legitimate interests — to respond to B2B enquiries and manage our business relationship, where these interests are not overridden by your rights;
• Legal obligation — where we are required to retain or disclose data by law;
• Consent — where you have given clear consent for a specific purpose (which you may withdraw at any time).

5. Cookies and Analytics

We use a limited number of technical cookies to ensure the Site functions correctly. We do not use third-party analytics or advertising tracking. Details of the cookies we use, their purpose and how to manage them are set out in our Cookie Policy.

6. Sharing of Personal Data

We do not sell or rent personal data. We may share data only where necessary and on a limited basis with:

• Service providers — such as freight forwarders, carriers, banks and payment processors, acting on our instructions to fulfil your order;
• Professional advisers — such as lawyers or accountants, where required;
• Authorities — where we are required to do so by law, regulation or legal process (for example customs authorities).

Where a service provider processes data on our behalf, we require them to protect the data and to use it only for the specified purpose.

7. International Transfers

As a China-based exporter, your data may be transferred to, and processed in, jurisdictions outside your country of residence, including China and the countries to which we ship. We take reasonable steps to ensure that any such transfer is subject to appropriate safeguards.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting and reporting requirements. Enquiry correspondence is kept for the duration of the relevant business relationship and any applicable limitation period, after which it is deleted or anonymised.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data (subject to legal retention obligations);
• Object to or request restriction of certain processing;
• Request portability of your data to another controller;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and may ask you to verify your identity before acting.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children

This Site is a B2B platform intended for business users. It is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact

For any questions about this Privacy Policy or how we handle your data, contact us at [email protected] or via WhatsApp at +86 15153588090.